I haven’t received my invoice for my order

It is important to provide us with the accurate email address for your order. Invoices are usually sent instantly by our system, if not within 5 minutes of placing your order. If you have placed an order and haven’t received an invoice and it’s been more than 10 minutes, please check your spam folder as invoices may be accidentally filtered if this is your first time purchasing with us.

If you are unable to locate this email in your spam folder, please use the button on our help center or use the live chat feature to have your invoice resent. We recommend double checking your email on your confirmation page on ShopiOSx.com for any errors or typos.

If you still don't receive the invoice after following these steps, don't hesitate to reach out to us for further assistance. We understand that receiving the invoice is crucial for managing your order and we are here to help.

Our dedicated support team is available to answer any questions or concerns you may have. We are committed to ensuring that you have a positive shopping experience with us and we want to make sure that you have all the necessary information regarding your order.

So, if you need more help or have any other inquiries, please don't hesitate to contact us. We will be more than happy to assist you!